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Документ Conceptual foundations of the formation of business processes in the system of medical tourism(2019) Baiev, Vadim; Baieva, Olena; Bakhov, IvanДокумент Conceptual principles of forming tourist product quality in field of medical tourism(2019) Baiev, Vadim; Baieva, Olena; Basyuk, Daria; Antonenko, IrinaThe main factors determining the quality of the tourist product in the field of medical tourism are determined. The quality of health care provision in the field of medical tourism is a multi-component criterion, which is defined on two levels: the quality of the structure and quality of the process. The quality of the structure characterizes the conditions for the provision of medical care, and the quality of technology assesses the process of providing medical care and acts as a direct component of the quality of tourist product in the field of medical tourism.Документ Essence and principles of the method of group economic standards for calculation the cost of medical care in hospital(2021) Baieva, Olena; Baiev, VadimThe method of group economic standards of health care was developed in the 70s of the last century at Yale University and introduced in the United States in 1983 as a basic basis for payment for medical services in the system "Medicare". 467 clinical and statistical groups became the initial medical and economic base. The criteria for their selection were: homogeneity of diseases and homogeneity of medical and diagnostic procedures; homogeneity of volumes and structure of resources used at treatment.Документ ISO standards in the concept of quality management of travel companies of Ukraine(2021) Baiev, Vadim; Bakhov, Ivan; Mirzodaeva, Tetiana; Kharchenko, Olena; Hopkalo, LarysaThe article considers the system of forming a quality management system of a travel company based on ISO standards and proposes a model of quality management system based on a process approach, using elements of integrated management; a procedure for forming the quality management system of a travel company and a typical organizational structure of the quality management system of a tour operator.Документ Legal tools and prospects of state regulation of the quality management system in the sphere of tourism(2023) Baiev, Vadim; Karolop, Olena; Mirzodaeva, Tetiana; Hopkalo, Larysa; Kolisnychenko, TetianaProduct quality assurance is a set of planned and systematic measures that create necessary conditions for the implementation of each stage of the quality concept so that the product meets the quality requirements of the market segment. One of the primary principles of creating a concept of quality management in the field of tourism is a correct definition of the concept of the quality of tourist services.Документ Organizational activity on hospital management(2021) Baіevа, Olena; Baiev, VadimThe function of management is aimed at building an organization and forming a system of relations in it is called "organization". Organization - a type of management activity aimed at forming a management structure of the organization, establishing a system of connections and relationships, which allows you to work effectively to achieve goals. The organization is a management function within which grouping and coordination of works, types of activity and resources for achievement of the set purposes is carried out. The implementation of the function of the organization is carried out in the process of organizational activities. Organizational activity is a process by which the manager eliminates uncertainty, forms the division of powers, responsibilities of management and production staff, in order to form effective joint activities.Документ Organizational design in health care(2023) Baiev, Vadim; Baieva, OlenaДокумент Quality Components of the Tourist Industry and Development of a Toolkit for their Integrated Assessment(2018) Baiev, Vadim; Bakhov, Ivan; Antonenko, Irina; Sologub, Yuriy; Veres, KaterynaAccording to the World Tourism Organization, the average pace of tourism development is 2-2 times higher than the average annual growth rate of national economies as a whole. For many countries, foreign, that is inbound, tourism turned into a primary or, at least, significant source of export income. In the current context of increased competition and globalization of business when the producer market is replaced by the consumer market it is especially important for tourism organizations to ensure competitiveness of their services. It largely depends on quality of services themselves but quality determined by consumer demand. In this connection, the issue of introducing of a toolkit for integrated assessment of quality components of the tourist industry takes on particular significance. The paper examines the main components of the tourist industry quality that characterize the ability of a country’s tourist industry to render quality tourist services. It identifies the structural components of the tourist industry quality index and quality index calculation methods as a set of the infrastructure and resources quality sub-index, multi-purpose tourist product consumer satisfaction sub-index, and safety security sub-index.Документ The concept of a multilevel model of ukraine's capacity as a place of medical tourism: development factors and prospects(2021) Baiev, Vadim; Bakhov, Ivan; Bezpala, Olha; Veres, Kateryna; Mirzodaeva, TetianaIn the age of globalized medicine, medical tourism is gaining an important global perspective on health. The global medical tourism market is also following this trend; according to forecasts by Grand View Research, Inc., the size of the global medical tourism market is expected to reach $179.6 billion by 2026. Medical tourism brings direct foreign currency income and contributes to the overall development of any economy. It ensures not only the creation of new jobs, but also the growth of associated enterprises such as those in the business of pharmaceuticals, medicines and tourism.Документ The essence and origin of medical insurance(2022) Baіevа, Olena; Baiev, VadimThe health insurance system is implemented in 25 countries of the world, where about 1 billion people live, which is 18% of the world's population. Health insurance is a broader concept than insurance medicine.Документ Theoretical and methodological fundamentals of the modern paradigm of quality management in the field of tourism(2022) Baiev, Vadim; Bakhov, Ivan; Mirzodaeva, Tetiana; Rozmetova, Olena; Boretskaya, NataliyaModern effective management in the tourism industry involves the introduction of a quality management system as a means of achieving competitiveness, gaining confidence in products/services from consumers. A quality management system (QMS) is a set of interrelated or interdependent elements that provides an opportunity to set policies, objectives, and guide and control the activities of a tourism organization to improve the quality of services provided. This system consists of organizational structure, techniques, processes and resources required for overall quality management.