Quality Components of the Tourist Industry and Development of a Toolkit for their Integrated Assessment

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dc.contributor.authorBaiev, Vadim
dc.contributor.authorBakhov, Ivan
dc.contributor.authorAntonenko, Irina
dc.contributor.authorSologub, Yuriy
dc.contributor.authorVeres, Kateryna
dc.date.accessioned2020-02-19T13:59:30Z
dc.date.available2020-02-19T13:59:30Z
dc.date.issued2018
dc.description.abstractAccording to the World Tourism Organization, the average pace of tourism development is 2-2 times higher than the average annual growth rate of national economies as a whole. For many countries, foreign, that is inbound, tourism turned into a primary or, at least, significant source of export income. In the current context of increased competition and globalization of business when the producer market is replaced by the consumer market it is especially important for tourism organizations to ensure competitiveness of their services. It largely depends on quality of services themselves but quality determined by consumer demand. In this connection, the issue of introducing of a toolkit for integrated assessment of quality components of the tourist industry takes on particular significance. The paper examines the main components of the tourist industry quality that characterize the ability of a country’s tourist industry to render quality tourist services. It identifies the structural components of the tourist industry quality index and quality index calculation methods as a set of the infrastructure and resources quality sub-index, multi-purpose tourist product consumer satisfaction sub-index, and safety security sub-index.uk_UA
dc.identifier.citationQuality Components of the Tourist Industry and Development of a Toolkit for their Integrated Assessment / V. Baіev, I. Bakhov, І. Antonenko, Y. Sologub, К. Veres // Journal of Advanced Research in Dynamical and Control Systems. – Vol. 11, Issue 12. – 2019. – Р. 1278-1288.uk_UA
dc.identifier.urihttps://dspace.nuft.edu.ua/handle/123456789/30818
dc.language.isoenuk_UA
dc.subjecttourist industryuk_UA
dc.subjectquality indexuk_UA
dc.subjectinfrastructure qualityuk_UA
dc.subjectconsumer satisfaction Sub-Indexuk_UA
dc.subjectand Safety &Security Sub-Indexuk_UA
dc.subjectкафедра туристичного та готельного бізнесуuk_UA
dc.titleQuality Components of the Tourist Industry and Development of a Toolkit for their Integrated Assessmentuk_UA
dc.typeArticleuk_UA

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