The quality management system of the reception service – as one of the elements of the innovative development of the hotel-restaurant industry
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The paper describes the reception service as an integral component of the hotel-restaurant industry.В роботі охарактеризовано службу прийому і розміщення як невід’ємну складову готельно-ресторанного господарства
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Kuzmin O. The quality management system of the reception service – as one of the elements of the innovative development of the hotel-restaurant industry/ O. Kuzmin, O. Chemakina, A. Kuzmin // Innovative development of the economy: global trends and national features : сollective monograph. – Lithuania : Publishing House "Baltija Publishing", 2018. – P. 619–633.