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Документ Development of elements of the quality management system of the reception and accommodation service in the hotel(2018) Kuzmin, Oleg; Chernenko, Dmytro; Symonova, Oleksandra; Velichko, VladimirThis article describes reception and accommodation service as an integral part of the hotel industry, which aims to meet the needs of hotel guests. The basic level of quality control of the reception and accommodation service and basic teaching methods in this service.