The hospitality industry is optimistic and expects a brighter and better trend in 2014. As the economic landscape is progressing, people will now intend to focus on the value of travel. In other words, tourists now look for comfortable, simple, yet high-quality experiences. It is important for hospitality companies to capitalize these opportunities to stay ahead in the industry. However, brand awareness and a multi-channel environment have heightened the competition. To meet the challenges, the hospitality sector should come up with strategic marketing initiatives.
