Boutique hotels and their prospects at ukrainian market

Abstract

Firstly, the paper is aimed at providing a definition of a boutique hotel, based upon both written definitions and interviews with real estate developers. Secondly, it distinguishes the characteristic features of boutique hotels, relying upon the data reviewed in order to define their value for the customers. Thirdly, the research provides analysis of a top Kyiv boutique hotel according the following parameters: location, services provided, and general customer satisfaction. Lastly, it discusses conditions that allow for boutique hotel success both in Kyiv and all over the country.