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Development of quality management systems in the hotel-restaurant business

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Within the framework ot the quality management system, a method of quality rating of daily rations in hotels and restaurants is considered. The structure of qualitative indexes and results of experimental research of complex diet quantitative rating are represented.

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Development of quality management systems in the hotel-restaurant business / O. Kuzmin, S. Pozdniakov, V. Kiiko, L. Akіmova // Transformational processes the development of economic systems in conditions of globalization: scientific bases, mechanisms, prospects : collective monograph / edited by M. Bezpartochnyi, in 2 Vol. /ISMA University. – Riga : «Landmark» SIA, 2018. – Vol. 1. – P. 221–232. – ISBN 978-9984-891-04-0.

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